A Blog for Grand Rapids Area Professionals for Excellence (GRAPE) -Professionals in West Michigan seeking collaboration, expertise, ideas and mutual support.
Tim Penning, GVSU Professor of Communications, addresses new media or good old fashioned PR. Public Relations regarding companies has gotten far more public with the rise of social media.
A good turnout for the September meeting. GRAPE can be found on Twitter@GrapeGR, and we have groups on Facebook and LinkedIn.
Don't just fritter away your lunch hour - come to GRAPE for a great speaker and relevant conversations. We save the first half hour of our program for face to face networking time.
Kristina Evey helps companies improve the way they connect with their customers. She is a professional speaker and educator in all areas of Customer Satisfaction and Retention and the owner of Centric Strategies, a firm oriented toward developing a cultural mindset focused on the customers. Her strategy is to ensure that everyone within a company or group is of the same “Customer Centric” mindset. Kristina's presentations actively engage all participants to afford them the experience to carry through in their own customer interactions.
Kristina Evey is the owner of Centric Strategies, a firm oriented toward developing a cultural mindset focused on the customer. Her strategy is to ensure that everyone within a company or group is of the same “Customer Centric” mindset. Collaboration between Kristina and the client will identify the needs and opportunities to set mutual goals that are both realistic and achievable.
Some of the services provided are Monthly Personal Coaching Sessions by phone; Customer Centric Training Modules; Customized Training Presentations; Storyboarding; Full & half-day workshops for all levels of staff ; One-on-one training programs; Customer Satisfaction Surveys